Why do the images appear to be distorted in my browser?
By default most browsers enable "Auto Image Resize" so that images will shrink to fit inside the web browser screen. You will likely want to disable this.
In Internet Explorer Select from the menu Tools => Internet Options => Advanced Tab
Then scroll down under the Multimedia section and uncheck "Enable Automatic Image Resizing"
In Firefox 2.0 to disable automatic image resizing type the following where the URL normally is entered:
about:config
scroll down and click on the line that says
browser.enable_automatic_image_resizing
Make sure your setting is changed to false.
- How reliable is your service?
Our servers are located at a very secure data center with multiple large Internet connectivity connections. The site has backup UPS and generator power. Click to see where we run our Wright-Weather service.
- How fast is your Internet connection
We are connected to a 100 Mb/sec Internet connection to redundant multiple Tier-1 providers
- What are your levels of service?
Non-profit/Educational
Single user license with unlimited access.
Cannot simultaneously access the site from more than one ip address.
Commercial Account
Single user license unlimited access..
Access from up to 1 ip addresses.
Customized products made available on a fee basis.
Training Available Upon Request
Enterprise Accounts (example: Trading Firm)
Multiple user license.
Simultaneous access from any number of ip addresses.
Unlimited IP access
Auto login from specific ip address or domains.
Customized products created upon request.
Password-protected directories for customized products.
Training Available Upon Request
- The Model Update Status says the model is finished, but when I click on it I get an old image?
Most likely you are "caching" the old image in your browser. Two ways of fixing this are as follows. The first is to completely exit the browser to flush the cached images. Second, hold the "shift" key down while clicking on a product, this forces a reload of the product. The same issues can come up with loops. Check your cache settings in your browser's preferences for additional information.
- I love all the different products and data fields, but I'm a little embarrassed, I don't know what some of these really mean, where can I go for help or to learn more?
If it isn't already evident by the product selection we have developed, then this should erase any doubt about our desire to serve you. Feel free to either call or email us with any questions about products that you see.
